Effective Date: 20th March 2025
Company Name: Trueons Pty Ltd
Website: www.menobody.com
This Privacy Policy (“Policy”) describes how Trueons Pty Ltd (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit www.menobody.com (“Website”). By using our Website, you consent to the data practices outlined in this Policy.
1. Information We Collect
To provide you with our services, we may collect the following personal information:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address
Billing Information: Payment details for purchases, including credit card information (processed securely through third-party payment providers)
Account Information: Login details if you create an account
Device & Usage Data: IP address, browser type, pages visited, and other analytics to improve our services
We only collect personal information when you voluntarily provide it, such as when you:
Sign up for our masterclass or other training
Book a consultation call or purchase a product
Subscribe to our email list or marketing offers
Interact with our social media ads and pixels
2. How We Use Your Information
We collect and use your personal information to:
Provide and deliver our services, including coaching programs, challenges, and community support
Send you important updates about your account, purchases, or requested services
Respond to customer service inquiries and support requests
Send marketing emails and promotional offers (only with your consent)
Track advertising performance using tools like Facebook Pixel and Google Analytics (see Section 4)
Improve our Website and personalize your experience
Ensure compliance with legal obligations and protect against fraud
3. Marketing Consent & Opt-Out
By providing your email or phone number, you consent to receive promotional messages, newsletters, and special offers from MenoBody. These messages may be sent via:
Email campaigns (discounts, new training, special promotions)
SMS marketing (reminders, exclusive offers)
You can opt out at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to text messages. We respect your privacy and will never sell or share your contact details with third parties for marketing purposes.
4. Facebook Pixel, Cookies & Tracking Technologies
How We Use Facebook Pixel & Cookies
Our Website uses Facebook Pixel, Google Analytics, and other tracking technologies to measure and improve our advertising efforts. These tools allow us to:
Track user interactions on our Website and see what content interests you
Optimize ads to show relevant content based on your activity
Retarget visitors who engage with our Website but haven’t completed an action (e.g., booked a call)
Cookies Used
Essential Cookies - Required for site functionality (e.g., login and security)
Analytics Cookies - Help us understand visitor behavior (Google Analytics)
Advertising Cookies - Used for retargeting and ad performance tracking (Facebook Pixel)
When you visit our Website, you will be asked to accept or decline cookies via a consent banner. You can also manage your cookie settings in your browser at any time.
How to Opt-Out of Tracking
If you prefer not to be tracked by Facebook Pixel or Google Analytics, you can:
Adjust your cookie settings in your browser
Use tools like Facebook’s Ad Preferences (https://www.facebook.com/ads/preferences) to manage your ad settings
Enable "Do Not Track" in your browser
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with trusted third-party service providers to:
Process payments securely (e.g., Stripe, PayPal)
Send marketing emails (e.g., MailChimp)
Provide customer support (e.g., Zendesk, Intercom)
Run advertising campaigns (e.g., Facebook, Google Ads)
All partners are required to keep your data confidential and secure.
6. Your Rights & Data Deletion
You have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (subject to legal requirements)
Opt out of marketing at any time
To request data access or deletion, contact us at: support@menobody.com.
7. Data Security & Protection
We use industry-standard security measures to protect your data, including:
SSL encryption for safe browsing and transactions
Secure payment processing via third-party providers
Restricted access to personal data within our company
While we take precautions, no system is 100% secure. If you suspect a data breach, please notify us immediately.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data, we will delete it immediately.
9. Policy Updates & Changes
We may update this Privacy Policy from time to time to reflect new legal requirements, services, or industry changes. If updates are significant, we will notify users via email or post a notice on our Website.
Your continued use of our services after changes are posted constitutes your acceptance of the updated Policy.
10. Contact Information
If you have any questions about this Privacy Policy or your data rights, contact us:
Trueons Pty Ltd
Website: www.menobody.com
Email: info@menobody.com